Dokan Cloud - Plus Exclusive Questions

Showing 1 - 20 of 48 questions

Q: Team Expasion

what is team expansion? which is not available in tire 1.
please clarify it.

masuk_sarkerPLUSMay 20, 2025
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Founder Team
yeasinarafat

yeasinarafat

May 20, 2025

A: Hi there,

In Dokan Cloud, team expansion refers to adding internal staff accounts for the marketplace owner. This allows the admin to invite team members by email and phone number, assign them specific permissions like managing products, orders, or vendors, and control their access levels. Staff can be marked as active, inactive, or invited. The admin can also edit or remove staff anytime to...

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Q: Local payments

Do you support local payments in Europe like Ideal and Klarna in the Netherlands/Germany?

92b6a3aba4634b48804fe29be421047eMay 20, 2025
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Founder Team
MdJahidul_DokanCloud

MdJahidul_DokanCloud

May 20, 2025

A: Hello there,

Using our Stripe integration, you will be able to use Ideal and Klarna along with some other payment options too! Please find the available payment processors that you will avail by visiting https://dokan.co/app/uploads/2024/02/this-is-a-screenshot-of-all-the-payment-methods.png this link.

For your convenience, https://help.dokan.co/en-us/article/payment-stripe-paypal-54kp4d/...

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Q: Coaching Marketplace

Hey
I do consulting for life coaches and trainers. Can I build a marketplace with Dokan Cloud so i can promote all my coaches where they sell their program, so i can make a percentage of each sale?

George2500PLUSMay 20, 2025
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Founder Team
MdJahidul_DokanCloud

MdJahidul_DokanCloud

May 20, 2025

A: Hello @ George2500,

I understand you are looking for a marketplace solution. Dokan Cloud has a marketplace solution too, but that is unavailable in the Appsumo deal at the moment.

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Q: Whitelabel?

Hi there, might consider getting this for my agency. Will you allow to whitelabel your platform?

raphael26PLUSMay 20, 2025
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Founder Team
MdJahidul_DokanCloud

MdJahidul_DokanCloud

May 20, 2025

A: Hello @ raphael26,

If you use the Dokan Cloud service, there will be no way for your customers to know that you are using Dokan Cloud. They will see your company logo, branding, and all as you set it. So, yes, you can call it whitelabel.

If you have any further specific areas of concern regarding whitelabelling, please feel free to ask!

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Q: Can stores be embedded in existing sites?

Hi there, a few questions:

Can stores or individual listings be embedded into an existing web app (e.g. via iframe or JavaScript SDK)?

Is there a headless or API-only version available?

Do you support SSO or JWT-based authentication for secure access from external platforms?

ItsTIMMYPLUSMay 20, 2025
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Founder Team
yeasinarafat

yeasinarafat

May 20, 2025

A: Hi there,

Thanks for your questions! Here's a quick breakdown:

1. Embedding Stores or Listings: This is something we're planning for the future, but it's not available at the moment. We don’t currently offer an official embed option like iframe or a JavaScript SDK.

2. Headless/API-Only Usage: Yes, we do have APIs available, so you can technically use the platform in a headless way. The APIs...

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