Lancepilot Questions

Showing 1 - 20 of 561 questions

Q: 1. What is the Whitelabel Billing system? Is it included in the Appsumo deal?

2. How is the Tier 4 on Appsumo different from Commander Fleet on your site?
3. The fee for any of the Tiers on Appsumo seem to be same as the ones on your site - what is the additional benefit of buying your product through Appsumo?
4. Tier 4 says Unlimited outgoing template messages per month - is there any fee for sending the messages?
5. Tier 4 also says 5% discount on cost per message - what is the cost per message in dollar terms? Are there any slab rates applicable for sending messages?
6. Do I need to have Whatsapp Business account, or can I use my existing personal whatsapp account?
7. Can I send bulk whatsapp messages to a database of numbers?
8. What is the probability of getting my number / account banned by facebook, as this is to be used for cold outreach?

118314079330151813718PLUSJul 20, 2025
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Founder Team
istiakahmad

istiakahmad

Jul 21, 2025

A: Hi there, thanks for your questions! Here are your answers:

1️⃣ White Label Billing System / Agency Portal is a paid add‑on and not included in any tier.
👉 It lets you fully rebrand Lancepilot and start selling your own subscriptions easily.
👉 Please contact our live support for more details.

2️⃣ The packages on AppSumo and on our website are exactly the same.
3️⃣ The only difference is...

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Q: Hi, I’m interested in using LancePilot as part of the services I provide to my customers, and I have questions:

1️⃣ Reselling setup:
With the Tier 4 lifetime deal, how does reselling work technically?

Can I create multiple separate workspaces/accounts for clients?

Do these accounts run under my main (reseller) account, or are they entirely independent?

Do clients get their own logins, or do they access services through my interface?

2️⃣ Data privacy & compliance (technical details):

Where is the platform hosted (country/region, e.g., EU, US, etc.)?

Is user data encrypted both at rest and in transit?

Do you provide Data Processing Agreements (DPAs) or similar documents for GDPR/CCPA compliance?

Do you act as a data processor or controller under GDPR?

Are there additional compliance certifications (e.g., SOC 2, ISO 27001)?

houmam.alaasJul 13, 2025
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Q: once i purchase , is this completely free? or have to pay for each message, i dont understand

tell me clearely what is overall concept monthely message limit, is this one time pay after completely free or have to pay for meta charges for each message , please tell me clearly , this is big confussion,

104427546660090439772PLUSJul 8, 2025
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Founder Team
istiakahmad

istiakahmad

Jul 8, 2025

A: Hi! Thanks for your question.

Your tier includes the Lancepilot subscription, but please note — you’ll still need to cover Meta’s conversation charges separately.

Lancepilot uses a workspace system — each workspace supports one WhatsApp number. Different tiers offer different numbers of workspaces, users, and features.

Once you connect a number, Meta gives you a 250 messages/day limit. After...

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Q: bulk sender

Is it possible to send messages from our WhatsApp or a virtual number without using an API?

codexlazaJul 7, 2025
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Founder Team
istiakahmad

istiakahmad

Jul 7, 2025

A: First you connect a number to lancepilot, Then when you send a campaign to your whatsapp prospect, people will see your business name and number.

I suggest you to watch our live demo video for better understanding.

Live demo: https://youtu.be/AEh8Rq__6B8

if you have more questions, please let me know anytime. Thanks!

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Q: Do the Lancepilot Subscriber need to pay for per messages charges to meta ?

Do the Lancepilot Subscriber need to pay for per messages charges to meta to communicate to customer
Do we need to take meta API or LancePilot can work on Whatapp Business number

KanhaaJul 2, 2025
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Founder Team
istiakahmad

istiakahmad

Jul 2, 2025

A: Hi, Thanks for your question. Yes, you will still have to pay for meta conversation charges. Please note, if you are having incoming then you can reply for free!

We facilitate meta api.

If you have more questions, please let me know anytime. Thanks!

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