A: Hello! Thank you very much for contacting us. To install the application on a new computer, please download it from https://screentovideo.com/download/ and activate your license by following the steps provided at https://screentovideo.com/help/activate.htm as you did the first time. There should be no problems with the licence, but if anything happens, please don't hesitate to contact us....
A: You can use the application on as many computers as you like, but you must be the only user of ScreenToVideo. Please feel free to install it on all your machines.
I'm presenting a slide with facecam and recording the lecture but audio I guess isn't being recorded properly and I can't replay and hear my audio. How to get this right? Please help as I'm evaluating this to make a purchase.
One of the issue I have with Mac QuickTime recording when I do screen recording of videos playing on Mac with it is it records both the MacBook video sounds as well as external noises through the Mac speaker. Does your tool allow recording on only the sound of the video playing and not the external noises like people speaking around me when I am screen recording? Secondly do you have an iPad version of your software which I can screen record on an iPad? These two will determine if I can buy it.
Q: We are planning on a clean install for our laptop. How can we re-download the program.
Dear Support,
In addition, to our question above, we have an invoice for this purchase but how do we handle if an issue regarding licensing arises?
Thank You!
atatomir
Jul 12, 2025A: Hello!
Thank you very much for contacting us. To install the application on a new computer, please download it from https://screentovideo.com/download/ and activate your license by following the steps provided at https://screentovideo.com/help/activate.htm as you did the first time. There should be no problems with the licence, but if anything happens, please don't hesitate to contact us....
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Q: How many computer can you use this for?
I have two workstations. My home computer and my business laptop. Can I use the same account for both?
atatomir
May 13, 2025A: You can use the application on as many computers as you like, but you must be the only user of ScreenToVideo.
Please feel free to install it on all your machines.
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Perfect. Consider it sold!
Q: Webcam Screen Recording is Failing Audio
I'm presenting a slide with facecam and recording the lecture but audio I guess isn't being recorded properly and I can't replay and hear my audio. How to get this right? Please help as I'm evaluating this to make a purchase.
Share ScreenToVideo
Q: Clone voice or elevenlab
Hi, is IT possible to clone my voice? Or is there an intégration with eleven lab? Thanks
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Q: Sound recording
One of the issue I have with Mac QuickTime recording when I do screen recording of videos playing on Mac with it is it records both the MacBook video sounds as well as external noises through the Mac speaker.
Does your tool allow recording on only the sound of the video playing and not the external noises like people speaking around me when I am screen recording?
Secondly do you have an iPad version of your software which I can screen record on an iPad? These two will determine if I can buy it.
Share ScreenToVideo
Don't purchase this! It is NOT for Mac in any way!!