Q: White-Label Customization & Admin Access – A Few Questions
Hi, have few questions around white label tool
1. Link Expiry Control: Can I set how many days each client can access their gallery? (e.g., 30 days vs. lifetime access?)
2. Client Edit Access: Can clients make edits to their landing page or gallery once it’s live? Or is it admin-only?
3. Admin Dashboard – What’s Included? Can you share what the admin dashboard looks like? Specifically: • Can we view analytics (downloads, views)? • Can we manage all client galleries in one place?
4. Lead Capture / Contact Info: Do we get access to contact details (name/email/phone) of users or clients uploading or viewing photos?
1. For Tier 1 users, media expires after 30 days. For Tier 2 users, they have exclusive access to our Advanced storage Tool that allows them integrate storage platforms to store their media for life. Here's how it works: https://youtu.be/J3weTb596oU
2. Yes, edits can be made on event page at anytime, even after publishing.
Hi, my question framing was not appropriate I guess. I was asking for the white label use case not the tier 1 and tier 2. Let me ask them again.
Media Expiry Customization (White Label Use Case): As a white-label partner, can we set custom media expiry periods per event or per client? For example: – Event A: 30 days access – Event B: 90 days access – Event C: Lifetime access
For now we don’t have that option. However, if you get a good number of requests for phone number and email address collection, then we’ll include those options.
Admin Dashboard Capabilities: Could you clarify what features the white-label admin dashboard includes?
• Can we see media usage per client? • Can we track total events created by our brand? • Can we download client usage data or analytics? Can we get contact details or email details.
Q: Event questions
How long can you have an event stay open for?
Could you use this for something like a digital guidebook/guestbook (like an AirBNB or rental)?
Are there any plans on adding functionality for being able to add more than just a note with the pics? Maybe something like a landing page/webpage and adding more than just a standard note (stories, anecdotes, etc)
Will tier 3 be offered on AppSumo, or is it only available through a private deal? I'm asking because upgrading later through AppSumo doesn’t make sense compared to purchasing tier 3 upfront. If it will be on AppSumo, I’d rather wait since that would be more beneficial.
A: The enterprise Plan (Tier 3) will be rolled out within the first week of September.
This tier will come with tools like; - Custom Domain connection - Whitelabeling (Remove all Memogram Branding) - Unlimited Workspaces (create workspaces for your clients events) - Subuser Access (allows you to create subuser account for your clients to edit/customize their events privately). - Facial...
Kelechi, you didn't answer my question. I know about the Tier 3 features from your previous comments; I just want to confirm if Tier 3 will be available on AppSumo. You mentioned a discount for existing users, but that's not how upgrades work here. Existing users who buy Tier 2 get penalized when upgrading to Tier 3. It seems you might not be fully aware of AppSumo's upgrade policy.
Q: Upload Speed and Links and Co.
Hi, the upload speed is very slow. Waiting 90 seconds for a quick photo to finish uploading is already a lot.
Could URLs in the description be made automatically clickable?
After uploading, a screen with the "Upload Success" message appears... Can we customize this to fit our needs? Link buttons to our pages, etc.?
1. Upload Speed: This largely depends on media size and internet speed. However, we will keep optimizing our Sofware for swifter upload speed.
2. URL in Description: For now, we don't have that option as we modeled Instagram caption format. However, we'll create a poll on the Memogram users Facebook Group to see if more users would appreciate...
Q: tier 3 Onwards
On Tier 3 let the white label be on Razor Pay as Stripe is not available in India so is PayPal quite expensive you see
Kelechi_Mmonu
Jul 22, 2025A: Hello,
Thank you for that Suggestion.
We will explore RazorPay as a payment option within our Software.
Share Memogram
Q: White-Label Customization & Admin Access – A Few Questions
Hi, have few questions around white label tool
1. Link Expiry Control:
Can I set how many days each client can access their gallery? (e.g., 30 days vs. lifetime access?)
2. Client Edit Access:
Can clients make edits to their landing page or gallery once it’s live? Or is it admin-only?
3. Admin Dashboard – What’s Included?
Can you share what the admin dashboard looks like? Specifically:
• Can we view analytics (downloads, views)?
• Can we manage all client galleries in one place?
4. Lead Capture / Contact Info:
Do we get access to contact details (name/email/phone) of users or clients uploading or viewing photos?
Thank you
Kelechi_Mmonu
Jul 18, 2025A: Hello,
Thank you for checking out Memogram.
1. For Tier 1 users, media expires after 30 days. For Tier 2 users, they have exclusive access to our Advanced storage Tool that allows them integrate storage platforms to store their media for life.
Here's how it works: https://youtu.be/J3weTb596oU
2. Yes, edits can be made on event page at anytime, even after publishing.
3. We can't share...
Share Memogram
Hi, my question framing was not appropriate I guess. I was asking for the white label use case not the tier 1 and tier 2. Let me ask them again.
Media Expiry Customization (White Label Use Case):
As a white-label partner, can we set custom media expiry periods per event or per client? For example:
– Event A: 30 days access
– Event B: 90 days access
– Event C: Lifetime access
Can we mandatorily collect client emails or phone numbers before they upload/view media?
Verified purchaser
Hello,
For now we don’t have that option. However, if you get a good number of requests for phone number and email address collection, then we’ll include those options.
Admin Dashboard Capabilities:
Could you clarify what features the white-label admin dashboard includes?
• Can we see media usage per client?
• Can we track total events created by our brand?
• Can we download client usage data or analytics?
Can we get contact details or email details.
Q: Event questions
How long can you have an event stay open for?
Could you use this for something like a digital guidebook/guestbook (like an AirBNB or rental)?
Are there any plans on adding functionality for being able to add more than just a note with the pics? Maybe something like a landing page/webpage and adding more than just a standard note (stories, anecdotes, etc)
Kelechi_Mmonu
Jul 18, 2025A: Hello,
Memogram comes with 2 types of events;
1. One-time event: This type of event expires 14 days after set event date. This event type is available to both Tier 1 & 2 buyers.
2. Reoccurring Event: Never expires; available to Tier 2 buyers ONLY.
Digital guidebook: Memogram was primarily developed to be a Media Sharing Software for Events. As we grow, we will keep expanding it to cover...
Share Memogram
Q: Question about future Tier 3
Will tier 3 be offered on AppSumo, or is it only available through a private deal? I'm asking because upgrading later through AppSumo doesn’t make sense compared to purchasing tier 3 upfront. If it will be on AppSumo, I’d rather wait since that would be more beneficial.
Kelechi_Mmonu
Jul 18, 2025A: The enterprise Plan (Tier 3) will be rolled out within the first week of September.
This tier will come with tools like;
- Custom Domain connection
- Whitelabeling (Remove all Memogram Branding)
- Unlimited Workspaces (create workspaces for your clients events)
- Subuser Access (allows you to create subuser account for your clients to edit/customize their events privately).
- Facial...
Share Memogram
Kelechi, you didn't answer my question. I know about the Tier 3 features from your previous comments; I just want to confirm if Tier 3 will be available on AppSumo. You mentioned a discount for existing users, but that's not how upgrades work here. Existing users who buy Tier 2 get penalized when upgrading to Tier 3. It seems you might not be fully aware of AppSumo's upgrade policy.
Q: Upload Speed and Links and Co.
Hi,
the upload speed is very slow. Waiting 90 seconds for a quick photo to finish uploading is already a lot.
Could URLs in the description be made automatically clickable?
After uploading, a screen with the "Upload Success" message appears... Can we customize this to fit our needs? Link buttons to our pages, etc.?
What is the maximum upload size per video?
Otherwise, Memogram makes a great impression!
Best!
Kelechi_Mmonu
Edited Jul 16, 2025A: Hello,
Thanks for your feedback and inquiries:
1. Upload Speed: This largely depends on media size and internet speed. However, we will keep optimizing our Sofware for swifter upload speed.
2. URL in Description: For now, we don't have that option as we modeled Instagram caption format. However, we'll create a poll on the Memogram users Facebook Group to see if more users would appreciate...
Share Memogram