Q: Why has my support questions not being responded to for a refund realted to the Powerups LTD offer
Rachit, I have made three attempts including email to regards to receiving a refund for the Powerup special LTD offer for purchasing the Appsumo LTD offer. After 1 week of use and wanting a refund which one would think would be straightforward, I see on your website that Powerups are not elegible for a refund. What is going on? Please respond
Do you have documentation or more information about your IFTTT integration? I am having trouble finding it on your site and don't see stackby listed as a service in IFTTT
Your sales material states that information can be imported from google sheets however when I select it for data import i get this message?
"Google Sheets Importer is in Verification Please download your google sheets into excel file and then use 'Microsoft Excel' importer to import your data into Stackby."
Why is it not working, i tried your support chat but nothing back.
A: Yes, you can bring incoming webhook triggers in Stackby via the automations add-on - depends on the number of automation tasks you need (3000/mo to 30000/mo).
Please reach out to us on support@stackby.com for Powerups and Automations add-ons.
Q: Why has my support questions not being responded to for a refund realted to the Powerups LTD offer
Rachit, I have made three attempts including email to regards to receiving a refund for the Powerup special LTD offer for purchasing the Appsumo LTD offer. After 1 week of use and wanting a refund which one would think would be straightforward, I see on your website that Powerups are not elegible for a refund. What is going on? Please respond
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I have already received a refund from Appsumo
Q: IFTTT Integration
Do you have documentation or more information about your IFTTT integration? I am having trouble finding it on your site and don't see stackby listed as a service in IFTTT
Rachit_Stackby
Jul 19, 2025A: We're no longer on IFTTT. Is there a particular use-case you're using it for? I can suggest you alternatives.
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Q: Interfaces?
Any plan to create an interfaces like view? (Similar to Airtable) or maybe a Softr like front end
Rachit_Stackby
Jul 14, 2025A: Yes, we do. In the works.
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Q: Google Sheets Not Avilable
Your sales material states that information can be imported from google sheets however when I select it for data import i get this message?
"Google Sheets Importer is in Verification
Please download your google sheets into excel file and then use 'Microsoft Excel' importer to import your data into Stackby."
Why is it not working, i tried your support chat but nothing back.
Rachit_Stackby
Jul 14, 2025A: Hey David,
We're in review with Google Sheets, and currently working with them to restore this functionality.
Please meanwhile download your google sheets into excel and then import it in Stackby.
Thanks,
Rachit
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Q: Questions Regarding Stackby Webhooks and Power-Up Plan
Is it possible to create webhooks integration in Stackby? Are they unlimited, and what does the Power-Up addition plan offer?
Rachit_Stackby
Jun 27, 2025A: Yes, you can bring incoming webhook triggers in Stackby via the automations add-on - depends on the number of automation tasks you need (3000/mo to 30000/mo).
Please reach out to us on support@stackby.com for Powerups and Automations add-ons.
Thanks,
Rachit
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