Q: very good transcription - but please Custom Instructions
Hi, I am also reaching out to you regarding custom applications. The output is too short and superficial for me. I already have specific instructions and now need to install a workflow to generate the results elsewhere.
I really like your tool, it is simple, fast, and very accurate, but without custom instructions, it probably won't be worth it for me.
Regarding "Custom Instructions," could you please clarify what you mean by that?
Are you looking to: - Custom-prompt the transcription process itself to influence how the initial transcript is generated? - Custom-prompt an AI chat feature based on the transcription result to generate other types of content (e.g., summaries, action items, etc.)?
the transcription results are very good; I don't need to change anything. Except that it would be nice if different speakers could be identified (up to three for me). Are you planning that?
What I mean is the further processing of the transcription. I already have detailed information to analyze my transcripts.
Speaker identification is currently in development! We're planning to release this feature by June 30th.
Regarding the "further processing of the transcription" that you're referring to,that's also something we have in our plans. However, we don't have a confirmed release date for that feature yet.
Hope this helps!
Q: Browser verification failed
Hello, I get this error message when I go to the website. But the strange thing is that happens only on my Chromium browser:
Did you happen to refresh the login page frequently or multiple times?
This error message, "Browser verification failed (Code 10)," often triggers our security measures. Usually, if this happens, the issue resolves itself after a short period, and you should be able to access the website again.
Could you please try closing your Chromium browser and...
A: Hi! We're thrilled to hear you're loving UniScribe!
Your minutes reset on the day you activated your plan.
To see your exact reset date, just go to your dashboard's "Files" page. On the right side, you'll find "Total Remaining Minutes", click on that, and you'll see the precise date your minutes renew.
Q: very good transcription - but please Custom Instructions
Hi, I am also reaching out to you regarding custom applications. The output is too short and superficial for me. I already have specific instructions and now need to install a workflow to generate the results elsewhere.
I really like your tool, it is simple, fast, and very accurate, but without custom instructions, it probably won't be worth it for me.
Thank you very much
Tian_UniScribe
Jun 7, 2025A: Thanks for reaching out.
Regarding "Custom Instructions," could you please clarify what you mean by that?
Are you looking to:
- Custom-prompt the transcription process itself to influence how the initial transcript is generated?
- Custom-prompt an AI chat feature based on the transcription result to generate other types of content (e.g., summaries, action items, etc.)?
If you're referring...
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Hi, thank you for your inquiry:
the transcription results are very good; I don't need to change anything. Except that it would be nice if different speakers could be identified (up to three for me). Are you planning that?
What I mean is the further processing of the transcription. I already have detailed information to analyze my transcripts.
I would like to be able to save my instructions and use them on the transcripts.
Hi! Thanks for the feedback.
Speaker identification is currently in development! We're planning to release this feature by June 30th.
Regarding the "further processing of the transcription" that you're referring to,that's also something we have in our plans. However, we don't have a confirmed release date for that feature yet.
Hope this helps!
Q: Browser verification failed
Hello, I get this error message when I go to the website. But the strange thing is that happens only on my Chromium browser:
Browser verification failed
Code 10
Vercel Security Checkpoint
fra1::1749200992-BqCnQyde9SUBr4vcAVnXDxPPlChElKKQ
Btw I also tried to contact support on the website clicking "Feedback" Button but nothing happened, so I try here my luck.
Tian_UniScribe
Jun 6, 2025A: Hello! Thanks for reaching out about this.
Did you happen to refresh the login page frequently or multiple times?
This error message, "Browser verification failed (Code 10)," often triggers our security measures. Usually, if this happens, the issue resolves itself after a short period, and you should be able to access the website again.
Could you please try closing your Chromium browser and...
Share UniScribe
Q: Reset Date
Hello. Loving UniScribe so far. I was going to ask are the minutes reset on the 1st day of the month or when you used the program 1st?
I add this information to my bookmarks so that I know when things are reset.
Tian_UniScribe
Jun 6, 2025A: Hi! We're thrilled to hear you're loving UniScribe!
Your minutes reset on the day you activated your plan.
To see your exact reset date, just go to your dashboard's "Files" page. On the right side, you'll find "Total Remaining Minutes", click on that, and you'll see the precise date your minutes renew.
Hope this helps you keep track!
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Q: For my use case I need a max line length of 3 words
Can you add please the fucntion "Max line length" for example "3 words", "5 words", etc?
Tian_UniScribe
Jun 5, 2025A: Hi,
We've already added character and word limits per line for transcriptions to our roadmap.
You can actually vote for this feature and help us prioritize it here: https://trello.com/c/4c8dp9I2
Thanks for the great suggestion!
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Q: 貼上youtube連結，可以正確的轉錄出字幕，但是一個錯誤回報 ，就是轉錄出來的字幕前面依照設定是繁體中文，但到中途就都變成簡體中文了。可以維持一致的繁體中文輸出嗎?
Tian_UniScribe
Jun 5, 2025A: 你好，謝謝你的反饋，這應該是一個bug。請問可以將有問題的YouTube鏈接分享給我們嗎？我們來看一下是什麼問題。
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請您檢查這個影片看是否出現問題?
https://youtu.be/auV8Jp9IkPY
出來的字幕還有Overview看是否都由繁體中文變為簡體中文?
好的，我們會盡快看一下這個問題，感謝反饋