4.6
Taco ratings
Upbase is a solid productivity tool that seamlessly integrates tasks, calendar, docs, files, and chat. Users appreciate its intuitive UI, clean interface, and effective task organization. However, some minor drawbacks include occasional bugs and the need for improved mobile app functionality. With an overall rating of 4.7 and 277 reviews, Upbase is a reliable choice, especially with its 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
No customer support
Purchased over 100 seats—ZERO CUSTOMER SUPPORT. I can’t build my business on this platform. It’s incredibly frustrating to invest so much money and not receive any assistance when issues arise. Without proper support, it’s nearly impossible to troubleshoot problems or get timely answers, which is critical for maintaining smooth operations. I expected a much higher level of service given the investment, but so far, I’ve been left completely on my own. If this doesn’t improve soon, I’ll have to reconsider my options and possibly switch to a more reliable provider that values their customers and offers real support.
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Verified purchaser
Can Not Recommend
I tried getting support to retrieve my codes multiple times without success. Disappointing. Time ran out before I could try the product.
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Verified purchaser
The most comfortable task & project management tool for me so far
I've tried and used Asana, Monday, Clickup, Nifty, Blue, Agiled, Craft, ByDesign and a bunch more I don't remember while writing this. Upbase has been the one tool where I've felt most "at home" and comfortable with. It has fairly frequent updates, some of my favorite features includes Spotlight, Custom Fields, Notepad, Bookmarks, Reports, built in Docs, iPhone app and now also triggers & automation's. It's simple, yet complex if you want it to be.
Ways to make it even more better?
I do like the direction they've gone with the design overall – but I also see potential in making it even more modern in certain areas. Also, the Dark Mode should have more contrast imo.
Personally I'd also love a built in whiteboard. The developer has already done a good job with the docs functionality, so a whiteboard would be a perfect in combination.
Other than that I'd also like to see integrations with other platforms such as Albato. Or make webhooks available. All in all, it makes my day easier! 5/5 tacos.
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Verified purchaser
Excellent tool but lack of communication
I like the software, very streamlined and easy to use.
I am only concern I don't see any interraction and nobody is answering the messages.
Hopefully it won't be any problem otherwise I am scared it would be an issue to get in touch.
I sent a message though the app and tried to post a question in Appsumo, but it seems for nothing. My comments in Appsumo was denied because I already purchased the software.
If i find a way to speak with them I am happy to change the score to 5 tacos but the lack of communication really scare me so I don't feel to give more than 3 tacos right now.
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Verified purchaser
This is an awesome tool!
I'm just starting to use this tool, but it seems that it's going to be VERY helpful to me. One comment - it would be AMAZING if we could sort by task due date or name.. otherwise, my testing is going very well and I hope to fully integrate this into our processes the next month.
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