RecRam Questions

Showing 1 - 20 of 102 questions

Q: Precise location

Hi,

I see that your updates you are about to release include:
Location tracking.

Is this precise location of where the video has been taken? (With concent ofcourse)
This is a feature that I would love due to being able to mark where a problem is located!

105080179823938768315PLUSApr 23, 2025
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Founder Team
Nebi_Recram

Nebi_Recram

Apr 23, 2025

A: Hello, yes, it’s the feature where your customers will grant location access before recording a video. We’ve developed it, and we’ll release it after conducting enough testing.

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Q: Request to Secure Current Deal Despite Travel Constraints

Hi Nebi,

I noticed that the deal is set to end in just two days. Unfortunately, I’m currently overseas (St. Helena Island) and I’ve been unable to process any payments with my credit card while here.

I'll be back on May 17th—would it be possible to still take advantage of the current offer when I return? I’d really appreciate any flexibility you can offer on this.

Looking forward to hearing from you.

IkasPLUSApr 23, 2025
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Founder Team
Nebi_Recram

Nebi_Recram

Apr 23, 2025

A: Hello, the ltd deal is only for the Appsumo campaign. Please send a reminder email to support@recram.com when you return. So we can see what we can do.

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Q: 2 Questions

1) Is there a white label version available and
2) Whats the cost of additional workspaces if I but Tier 4 ?
Thanks
Mike

mike456PLUSApr 22, 2025
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Founder Team
Nebi_Recram

Nebi_Recram

Apr 22, 2025

A: Hi Mike,

Thanks for reaching out!
1. The white-label option is not included in Tier 4.
2. Regarding Forms and additional workspace limits: after our AppSumo campaign ends, we’ll be announcing how we plan to offer pricing, discounts, and other advantages for users who need more capacity or features beyond the current limits.

Let us know if you have any other questions!

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Q: Ability to respond via video

Can we respond via video to submissions? If not is this something that is getting rolled out soon?

drsharlaPLUSApr 19, 2025
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Founder Team
Nebi_Recram

Nebi_Recram

Apr 20, 2025

A: Hello, yes, we are working on a feature that we will release soon, we are currently testing it.

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Q: Hi, Is it possible to split up tier4 functionality between three websites? Thank you!

MGyverPLUSApr 16, 2025
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Founder Team
Nebi_Recram

Nebi_Recram

Apr 16, 2025

A: Hello, we have no website restrictions. You can use magnet, capture and forms features on all your sites

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