Sinosend Questions

Showing 1 - 20 of 114 questions

Q: Time Horizon for EU Server and GDPR Compliance?

I have seen that there have already been some questions about this, and I would like to join in. Can you give a rough estimate of when the EU server and GDPR Compliance are expected to be available? Thank you! :)

Philipp.BraderApr 27, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Apr 28, 2025

A: Hi Philipp.

Hard to say, but its something we are actively working on. We are looking at a soft launch in June, with a hopefull full rollout of EU & US regions in July 2025.

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Q: what is difference between sinosend and swisstransfer

Hello, I would like to know the difference between SwissTransfer and SinoSend. SwissTransfer is free and open-source. Could you please tell me how SinoSend is better than that?

MolymolyApr 27, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Apr 27, 2025

A: A: Sinosend vs. SwissTransfer: Key Differences

Sinosend and SwissTransfer both enable secure file sharing, but they cater to different needs. Here’s how Sinosend stands out, especially for businesses:

1. Branding & Customization
Sinosend: Offers white-label solutions, including custom domains (e.g., files.yourcompany.com), company logos, and branded portals. You can toggle off all "Powered...

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Q: Tier 2

Hello,
I bought Tier 2 and have got 2 Plans, when I activate them will I be able to get the unlimited uploads or will it be 2 times a Tier 1. I am confused ...
Thanks for confirming.

fragrancecraft.euPLUSApr 26, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Apr 27, 2025

A: Hi, our team can help you, please email your account email to support@sinosend.com.
You have T2 and have x2 of them, that means you have 4 codes? Yes you can upload unlimited number of times (within the storage limit)

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Q: Do you have a customizable embed?

I want to embed an upload button on my website where a user can upload a video right from my page. Possible?

princeshayPLUSApr 25, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Apr 26, 2025

A: We don't support embedding yet, but we do understand the need for it. Instead as a workaround, you could place a link on your site which would redirect them to your branded request page on your own custom subdomain, none of our branding would be seen.

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Q: Where are your servers located?

jennifer9336PLUSApr 24, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Apr 25, 2025

A: Our Origin servers (where your data is stored are in Asia, specifically Singapore and Hong Kong). When you download the files the data is delivered by our Global CDN network.

We're adding an EU & US server soon.

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