Are there any additional costs associated with using the WhatsApp integration beyond the token consumption for GPT-3.5/GPT-4? Does sending/receiving messages via WhatsApp count against my monthly message quota (200,000 messages) in the same way as web chat interactions? Do I need to purchase or set up a separate WhatsApp Business account/number, or is this provided as part of the Tiny Talk service? Are there any limitations on the number of WhatsApp connections or daily message volume I should be aware of?
Yes, there are additional costs charged by WhatsApp directly after certain amount of conversations per month. It would be best if you take a look at the latest information on WhatsApp website: https://business.whatsapp.com/products/platform-pricing
Yes, receiving messages via WhatsApp does count against the monthly message quota, same way as the web...
Does your software provide api access or would i need my own api key? Is there a white label version so that I could provide a chatbot for my clients? Can I install the chatbot on my website or social sites like linkedin or Google my business? I am looking for a chatbot software that can answer questions for customers that visit my bookkeeping website and i will need it to be trained to answer any possible question that my customers might have about bookkeeping and my services.
Tiny Talk does offer API access to your chatbot, but regardless API access, in order to use Tiny Talk you have to bring your own API Key from OpenAI. We do not provide lifetime access to AI models.
From white label point of view; If you mean complete rebranding of our management dashboard, no, we do not offer this. If you mean branding your chatbot yes,...
Hi! I wanted to know if it’s possible, once WhatsApp is integrated and the bot is activated, to connect that AI agent to an external automation flow. Personally, I use Activepieces.
What I mean is: I’d love for TinyTalk—which seems like a really interesting and robust platform—to handle the WhatsApp integration, insert an AI agent, and manage the agent handoff (which is very important for me). However, I’d like the “brain” of the bot to also be driven by an automation flow that I create with Activepieces.
For example, let’s say I send an automated WhatsApp message asking the user if they want to book a vacation in Ibiza. If the user replies YES, I want Activepieces to trigger a specific flow—perhaps suggesting some hotels I’ve already set up in that automation, even using a FIND-ROWS action within Activepieces to retrieve the right data
I'm not sure if I understood your use case and the need for Tiny Talk in your workflow clearly, but I'm afraid we do not have such integration with the mentioned product. It sounds like you're "only" missing WhatsApp integration in the product you're using?
If you have further questions, please feel free to reach out at support@tinytalk.ai
Yes you can see the conversations taking place in WhatsApp on our Tiny Talk Help Desk. As a live agent, you can take over the conversation by simply sending a message or by assigning the conversation to your self.
Once a conversation is assigned to an admin, the AI would stop replying to user questions and you are expected to respond. At anytime, you can...
Q: WhatsApp integration [tier 7]
Are there any additional costs associated with using the WhatsApp integration beyond the token consumption for GPT-3.5/GPT-4?
Does sending/receiving messages via WhatsApp count against my monthly message quota (200,000 messages) in the same way as web chat interactions?
Do I need to purchase or set up a separate WhatsApp Business account/number, or is this provided as part of the Tiny Talk service?
Are there any limitations on the number of WhatsApp connections or daily message volume I should be aware of?
tinytalk
May 5, 2025A: Hello 👋
Thank you for reaching out.
Yes, there are additional costs charged by WhatsApp directly after certain amount of conversations per month. It would be best if you take a look at the latest information on WhatsApp website: https://business.whatsapp.com/products/platform-pricing
Yes, receiving messages via WhatsApp does count against the monthly message quota, same way as the web...
Share Tiny Talk
Q: Questions about software
Does your software provide api access or would i need my own api key?
Is there a white label version so that I could provide a chatbot for my clients?
Can I install the chatbot on my website or social sites like linkedin or Google my business?
I am looking for a chatbot software that can answer questions for customers that visit my bookkeeping website and i will need it to be trained to answer any possible question that my customers might have about bookkeeping and my services.
tinytalk
May 5, 2025A: Hello 👋
Thank you for reaching out.
Tiny Talk does offer API access to your chatbot, but regardless API access, in order to use Tiny Talk you have to bring your own API Key from OpenAI. We do not provide lifetime access to AI models.
From white label point of view; If you mean complete rebranding of our management dashboard, no, we do not offer this. If you mean branding your chatbot yes,...
Share Tiny Talk
Q: HTTPS call
Hi! I wanted to know if it’s possible, once WhatsApp is integrated and the bot is activated, to connect that AI agent to an external automation flow. Personally, I use Activepieces.
What I mean is: I’d love for TinyTalk—which seems like a really interesting and robust platform—to handle the WhatsApp integration, insert an AI agent, and manage the agent handoff (which is very important for me). However, I’d like the “brain” of the bot to also be driven by an automation flow that I create with Activepieces.
For example, let’s say I send an automated WhatsApp message asking the user if they want to book a vacation in Ibiza.
If the user replies YES, I want Activepieces to trigger a specific flow—perhaps suggesting some hotels I’ve already set up in that automation, even using a FIND-ROWS action within Activepieces to retrieve the right data
tinytalk
May 5, 2025A: Hello,
Thank you for reaching out.
I'm not sure if I understood your use case and the need for Tiny Talk in your workflow clearly, but I'm afraid we do not have such integration with the mentioned product. It sounds like you're "only" missing WhatsApp integration in the product you're using?
If you have further questions, please feel free to reach out at support@tinytalk.ai
All the...
Share Tiny Talk
Q: Webinar?
Hi do you also host webinars or ask me anything sessions?
Share Tiny Talk
Q: does it support helpdesk by live agent when message coming from whatsapp. if yes, how the transition happens. ?
tinytalk
May 1, 2025A: Hello,
Thank you for reaching out!
Yes you can see the conversations taking place in WhatsApp on our Tiny Talk Help Desk. As a live agent, you can take over the conversation by simply sending a message or by assigning the conversation to your self.
Once a conversation is assigned to an admin, the AI would stop replying to user questions and you are expected to respond. At anytime, you can...
Share Tiny Talk